- Type de contrat & duréeCDD 9 mois
- Expériences1-3 ans
Description du poste
You will work directly with customers and distribution partners to create an awesome customer experience by: Being the first point of contact for customer service, working with distributors and ecommerce customers as well as, helping to build the future of the company by improving our customer experience journey. Sound good so far?
We are looking for someone who is:
Passionate about snowboarding and looking for work at the heart of an industry leading snowboard company.
Is confident working with digital platforms.
Is organized and independent.
Able to take customer feedback and put it towards improving the product itself.
Fluent in English – French & German is a strong plus
Confident working with Microsoft Office
Strong time management skills
Strong communications skills (written & oral)
Patient and open-minded, you can find solutions that work for everyone Role.
Previous experience working in sales / e-commerce.
Understands the notion of upselling and the customer journey. – Is a strong plus
Has worked with Customer Service & CRM Platforms before
Fluent in French & English. German is a strong plus
Contact & candidature
Please send your CV & Cover Letter outlining any relevant previous experience, your salary expectations, and why you would be a great fit for the position to email@example.com, quoting reference Rider Service Coordinator in the subject.