Nidecker Sa recrute

Rider Service Coordinator (H/F)

CDD 9 mois, Rolle

You will be working in the heart of Customer Service, Customer Service (International & CH) and ECommerce departments.
  • Type de contrat & duréeCDD 9 mois
  • Début01/08/2022
  • Expériences1-3 ans
  • LieuRolle

Description du poste

You will work directly with customers and distribution partners to create an awesome customer experience by: Being the first point of contact for customer service, working with distributors and ecommerce customers as well as, helping to build the future of the company by improving our customer experience journey. Sound good so far?

We are looking for someone who is:

Passionate about snowboarding and looking for work at the heart of an industry leading snowboard company.

Is confident working with digital platforms.

Is organized and independent.

Able to take customer feedback and put it towards improving the product itself.

Profil requis

Fluent in English – French & German is a strong plus

Confident working with Microsoft Office

Strong time management skills

Strong communications skills (written & oral)

Patient and open-minded, you can find solutions that work for everyone Role.

Previous experience working in sales / e-commerce.

Understands the notion of upselling and the customer journey. – Is a strong plus

Has worked with Customer Service & CRM Platforms before

Fluent in French & English. German is a strong plus

Contact & candidature

Please send your CV & Cover Letter outlining any relevant previous experience, your salary expectations, and why you would be a great fit for the position to jobs@ndk.group, quoting reference Rider Service Coordinator in the subject.